Apple Podcasts app rankings flip after the corporate begins prompting customers

Jon Fingas

Apple’s resolution to enable rankings for its personal apps is producing… combined outcomes. As developer Kosta Eleftheriou and The Verge have observed, the official Podcasts app has flipped from an abysmal 1.8-star ranking to over 4.8 within the house of only a few weeks because of a surge of critiques. As you may need guessed, although, this wasn’t the outcomes of a (non-existent) characteristic replace throughout that interval. Fairly, the blame seems to relaxation on app prompts and greater than a bit confusion.

The iPhone maker advised The Verge that iOS 15.1 began prompting customers for rankings and critiques “similar to most third-party apps.” Nevertheless, many individuals thought they have been ranking the present they have been listening to, not the app — and that led to a flood of scores and critiques for podcasts.

This problem hasn’t affected many different first-party apps, comparable to Apple Maps (2.8 stars as of this writing). Even iTunes Retailer rankings, whereas excessive (4.8 stars), embrace critiques that largely give attention to the app quite than the content material.

The prompts do carry practical consistency to Apple’s apps — it is simple to trash them when you like. On the identical time, although, the mixups are inflating Podcasts’ worth and rendering the scores ineffective for many individuals deciding on podcast shoppers. The shift additionally underscores the issue with trusting rankings and critiques no matter platform. It is nonetheless comparatively simple for misguided customers, activists and fraudsters to skew that suggestions.

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