Canon pressured to ship ‘knockoff’ ink cartridges as a consequence of chip scarcity

Jon Fingas

Printer makers have lengthy used chips to thwart third-party ink cartridge gross sales and drive you towards their very own merchandise, however they’re now feeling the sting of these restrictions. The Register and USA Right now observe Canon has needed to ship toner cartridges with out copy safety chips as a consequence of ongoing shortages. That, in flip, has led to some ImageRunner multifunction printers incorrectly flagging official cartridges as knockoffs — Canon has even advised printer homeowners learn how to bypass the warnings and take care of damaged toner degree detection.

We have requested Canon for remark. Some customers mentioned they’ve encountered comparable points with HP printers, however that firm would not straight verify or deny the issues in an announcement to The Register. As a substitute, HP mentioned it was utilizing a “globally numerous” provide community to remain “agile and adaptable” within the midst of chip shortages.

The printer bother illustrates one of many frequent complaints about digital rights administration (DRM) and different copy safety methods: they create bother the second their designers cannot provide full assist. Simply ask individuals who purchased music tied to Microsoft’s PlaysForSure, for instance. It is uncertain Canon, HP or others will drop their DRM chips any time quickly, however this incident will not precisely assist their case.

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