New Analysis Reveals Public-Sector IAM Weaknesses and Priorities

Are Baby Boomers More Vulnerable Online Than Younger Generations? You Might Be Surprised

BELLEVUE, Wash.–(BUSINESS WIRE)–Auth0, a product unit inside Okta (NASDAQ: OKTA), right now launched the findings of its first Public Sector Id Index, a worldwide analysis report that gives authorities know-how leaders with perception into the id maturity of public sector organizations around the globe. The report highlights the significance of a centralized id technique in placing protected and accessible companies into the fingers of residents sooner.

Over the previous two years, many public sector organizations have been prompted by the speedy must deploy digital infrastructure to keep up continuity of their companies amid the COVID-19 pandemic — resembling providing residents license renewals on-line and digital training — and at the moment are grappling with the impacts on cybersecurity and person expertise. From the Govt Order on ‘Enhancing the Nation’s Cybersecurity’ within the U.S., to digital id and Single Signal-On (SSO) initiatives within the UK and Australia, enabling workers, residents, and different authorities entities to entry all of those purposes simply and securely has turn out to be a requirement around the globe.

The 2022 Public Sector Id Index, performed by Auth0 and Market Connections, captures the perceptions of 850 IT and line of enterprise decision-makers inside nationwide and state/native authorities organizations throughout the U.S., UK, and ANZ (Australia and New Zealand) with regard to their Id and Entry Administration (IAM) technique.

The report’s key findings embrace:

  • Just one in 5 are extraordinarily assured in both the safety (17%) or ease of use (19%) of their present authentication resolution.
  • Username and password is essentially the most regularly used authentication methodology by residents (86%), in comparison with little or no utilization of biometric or passwordless authentication (16%).
  • 4 in ten are presently constructing their very own IAM resolution in-house (41%), and cite velocity to implementation (83%) and utilizing inside workers to handle IAM internally (82%) as two of the largest ache factors in doing so.
  • Most governments wish to develop their digital companies within the subsequent two years (75%) and rank defending citizen’s privateness and knowledge as most essential when fascinated by citizen companies (73%).

Regional evaluation exhibits U.S. respondents rank making certain residents’ belief in digital companies as an space of excessive significance (71%), however have much less confidence of their group’s potential to ship this (56%). Related discrepancies in significance versus confidence in supply embrace velocity in including new companies within the UK (66% significance vs. 48% confidence), and bettering the person expertise in ANZ (72% significance vs. 60% confidence).

Dean Scontras, Vice President of State and Native Authorities and Training (SLED) at Okta, stated: “Digitization is more likely to proceed in mild of Zero Belief mandates and mounting shopper expectations. Public sector organizations enormously profit from bringing their id administration technique consistent with their digital objectives. Whereas there’s a sturdy concentrate on securing citizen knowledge, the overwhelming majority of purposes are nonetheless protected by a username and password, regardless of their well-documented safety dangers.”

In line with Forrester Analysis, the general public sector has an enormous affect on your complete economic system making up 30% of the worldwide GDP and 33% of the worldwide workforce, and the worldwide analysis agency predicts that extra governments will undertake Zero Belief frameworks to revive public belief in digital companies.1

An Id-First method places id on the middle of presidency digital transformation, whereas additionally laying the inspiration for a Zero Belief safety mannequin. Key to this method are fashionable login applied sciences that substitute conventional passwords, and introduce friction solely when suspicious habits is detected. By making the shift to Id-First, organizations like Larimer County present simple and seamless entry for professional customers, whereas reducing the danger of safety and compliance breaches.

Jessica Figueras, a cybercrime and digital id advisor to governments and Okta guide, stated: “Within the face of accelerating digitization, expertise shortages, and on-line harms, governments are taking a tough take a look at the applied sciences they’ll deliver onboard to assist them attain their digital objectives. The analysis means that id is one such know-how that may assist the general public sector do extra with much less.”

To be taught extra and obtain the complete report, please go to: 2022 Auth0 Public Sector Id Index.


Auth0 engaged Market Connections to design a web based survey of 850 IT and line of enterprise decision-makers inside nationwide and state/native governments within the U.S. (200 federal, 200 state & native), UK (100 federal, 100 state & native), and ANZ (Australia and New Zealand) (155 federal/nationwide, 95 state & native), fielded in September-October 2021.

About Auth0

Auth0, a product unit inside Okta, takes a contemporary method to id and permits organizations to supply safe entry to any software, for any person. The Auth0 Id Platform is extremely customizable, and is so simple as growth groups need, and as versatile as they want. Safeguarding billions of login transactions every month, Auth0 delivers comfort, privateness, and safety so prospects can concentrate on innovation. For extra data, go to

About Okta

Okta is the main impartial id supplier. The Okta Id Cloud permits organizations to securely join the suitable individuals to the suitable applied sciences on the proper time. With greater than 7,000 pre-built integrations to purposes and infrastructure suppliers, Okta supplies easy and safe entry to individuals and organizations in every single place, giving them the boldness to succeed in their full potential. Greater than 14,000 organizations, together with JetBlue, Nordstrom, Siemens, Slack, Takeda, Train for America, and Twilio, belief Okta to assist shield the identities of their workforces and prospects.

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