With the set to debut early subsequent 12 months, Ford plans to make use of a gaggle of “Cost Angels” to make sure house owners of its EVs can discover dependable charging after they want it. In an interview with , Ford EV lead Darren Palmer mentioned technicians in specially-equipped Mustang Mach-Es will journey the US to check out charging stations the place linked car information and “indignant social media posts” point out they might not be working correctly.
“All they’ll do all day lengthy is go and examine them to see the place they fail and why,” Palmer instructed the outlet. “There are a whole lot of plugs on the market, however a few of them are outdated and so they don’t have the standard or reliability we wish. Over 99.5 % of consumers go right into a charger and get a cost. We’re happy about that. However a quantity lower than that get a cost the primary time they cost.”
The corporate is reportedly finalizing the main points of this system however hopes to have the primary group of Cost Angels out on the street by the tip of the 12 months. Both manner, it’s a sensible transfer for an automaker that has a community of roughly 63,000 chargers throughout the US however finally relies on corporations like Electrify America and ChargePoint for that infrastructure.
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