Samsung to deliver Galaxy smartphone restore service to extra Greatest Purchase shops

Samsung to bring Galaxy smartphone repair service to more Best Buy stores

Samsung’s Galaxy S21 Extremely (left) and Galaxy S21 (proper).


Sarah Tew/CNET

Samsung is bringing its Galaxy smartphone restore service to greater than 100 Greatest Purchase shops throughout the nation beginning Tuesday, the corporate stated on Monday. Gadgets in Samsung’s Galaxy S and Galaxy Word strains would be the solely ones eligible for restore companies by means of Greatest Purchase at launch, however help for Galaxy Z foldable telephones is coming in early November.  

It builds on Samsung’s present approved service middle choices, which embrace Samsung shops in addition to the restore chain uBreakiFix. Samsung beforehand supplied approved restore companies at some Greatest Purchase places as a part of a pilot program, however it’s now increasing these efforts extra broadly.

As a part of this system, those that personal eligible Galaxy gadgets will have the ability to schedule an appointment with a Samsung-trained Geek Squad agent to get display replacements, port and digicam repairs, battery replacements and different companies. The growth may assist Samsung stay aggressive with rivals like Apple and Google, each of which have expanded their in-person retail and restore choices lately. 

Apple equally partnered with Greatest Purchase in 2019 when it introduced that just about 1,000 places throughout the US would provide Apple-authorized help. Google opened its first bodily retail retailer in New York earlier this 12 months, the place clients can purchase merchandise like Pixel telephones and Nest audio system and likewise discover interactive reveals. 

Learn extra: Samsung Care Plus: What to learn about Samsung’s tackle Apple Care

Having extra restore choices available may very well be particularly vital as Samsung continues to push its premium foldable smartphones just like the Galaxy Z Fold 3 and Galaxy Z Flip. Such gadgets are amongst Samsung’s most costly Galaxy telephones, with the Z Fold 3 out there at $1,799 by means of Samsung’s web site, with out a machine trade-in, and the Z Flip starting at $999 with out a trade-in. Since foldable telephones are nonetheless comparatively new to the market, we do not know a lot about their long-term sturdiness, as my colleague Patrick Holland talked about in his evaluation of the Galaxy Z Flip 3

The Samsung-authorized companies out there at Greatest Purchase will embrace each in and out-of-warranty companies in addition to software program troubleshooting. Samsung’s retailer locator software can be utilized to seek out close by approved service facilities, and you may view the total checklist of eligible gadgets at Samsung’s web site. 


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