It’s not simply you. Slack has been down for many individuals worldwide since late Thursday afternoon and a few individuals are nonetheless struggling to entry the messaging service by way of cellular app and even simply slack.com on early Friday morning.
Slack says it’s a DNS concern and that your ISP may have to vary its settings.
“We’re conscious of connectivity points associated to DNS which might be impacting a small sub set of customers. This concern was brought on by our personal change and never associated to any third-party DNS software program and companies,” Slack stated in a press release on Twitter round 4 p.m. ET on Thursday.
“With a view to resolve this sooner, your ISP (Web Service Supplier) might want to flush their DNS document for slack.com. Please attain out to your networking crew to supply them with this info,“ the corporate continued.
When will the service be again? At first, Slack tweeted that it anticipated service to be restored for everybody inside 12 hours. However that quantity was revised in a later tweet to inside 24 hours. Which means many individuals seemingly gained’t see Slack restored till round 5 p.m. ET, which looks as if it might be an issue for some individuals making an attempt to get work finished on a Friday.
By Thursday night Slack suggested switching to Google’s DNS servers as a possible solution and reloading Slack by holding down control and command while typing R.
“We’re seeing some signs of improvement, and reloading Slack (Ctrl/Command + R) may allow Slack to load again. The issue is not resolved for everyone, however, and we’ll be back again once we have another update to share,” Slack tweeted.
Many people in countries on the other side of the globe, like Sweden and Australia, have been without Slack during their entire workday, leading to complaints from workers trying to get something done. Ironically, those similar individuals aren’t even capable of load standing.slack.com to test for updates and are tweeting on the firm.
Slack didn’t reply to questions in a single day however we’ll replace this submit once we hear again.